To start the return process for your order, please enter your email address and the order number below.
HOW DO I RETURN?
Enter your order number and email address in the fields above and click “SEND”.
Our team will responde to you as soon as possible to start the process of return.
You will get a confirmation email with the shipping guidelines once the return request is approved.
WHAT ITEMS ARE REFUNDABLE?
You can return your items within 14 days of receipt of your shipment.
Items must be in original condition and in the original packaging.
Clothing must be unwashed and unworn.
Free gifts and promotional items are not returnable.
ARE THERE ANY CHARGES FOR RETURN?
Original shipping charges are non-refundable.
You are responsible for the charges of the return shipping.
HOW SOON WILL I GET MY REFUND?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your request has been approved or rejected for refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to the original method of payment, within 10 working days.